Job Title: Senior IT Infrastructure Engineer
Location: JHB – Eastern SuburbsP
Reference: JHB005829-Shadi-1
Job Summary:
Duties & Responsibilities:
Duties:
Manage operations on a virtualized, distributed infrastructure (provision, configuration, decommissioning, lifecycle, patching),
Local, Onsite and remote management of 5 IT HUBs across Africa
Level 1-3 Hardware Support
Level 1-3 Virtualization, SAN, vSAN Support
Plan and coordinate remote interventions of maintenance providers,
Plan and supervise interventions on duty, Non-Working Hours
Maintain the documentation system, the ITSM tool,
Apply Group standard policies: Respect of SOP, SLA, Reporting, KPI
Capacity Planning, ensure optimal use of internal resources, vCPU, Memory, Storage, IP Planning
Security and risk Aware, Risk Identification and rectification to possible security vulnerabilities
Reaction to identified Security threats on all platforms, physical and virtual
Backup monitoring and quick action to rectify and problems identified, Adherence to Company Backup and BCP DRP strategies.
Failover Simulation between Main DC HUB and DR Site, Non-Working Hours
Continuity of service for Operations (hardware and software infrastructure) on the day-to-day:
Network: Cabling, Switches, Optimizers, Routers, Firewall, Proxy, SSL VPN gateways, WAN, WiFi systems and others equipment UPS, Air-Con, Genset, IoT
Systems: Servers (Windows/Linux or iSeries), Data backup means, Business Applications, Communication and collaborative tools
Essential experience, skills and qualifications:
Master’s degree in information technology or Computer Science will be advantageous
Management of operations on virtualized and distributed infrastructures,
Management of operations on environment with clustering, replication, load balancer
ITIL Practitioner (V3) / ITIL Specialist (V4)
Strong knowledge in Microsoft Active Directory environment is an added advantage
Windows Server: Advanced level
Knowledge in network/telecom (Cisco certifications appreciated)
vCenter or HyperV or Azure: Advanced level
Knowledge in IBM AS/400 environment would be a “plus”
Network foundation or intermediate,
ISO 27000, other IT security Training
Prince2, PMP or equivalence – Advantage
EXPERIENCE:
7 to 13 years relevant experience in IT
Minimum 8 years’ experience in supporting and maintaining Microsoft Systems and Networks
Microsoft Server 2016 and 2019
Microsoft SQL (MSSQL)
IIS
Remote Desktop Services
WSUS
PowerShell
Minimum 7 years’ experience in supporting and maintaining VMWare systems (6.7) or equivalent.
Templates
VCenter
Update manager
Clusters / Data Centres
0 is advantageous
Ability to Manage a Technical Project
Experienced in working within Large Corporate Environments
ITSM solution on the market
Collaborative solution
To Apply: