Job Title: IT OPERATIONS MANAGER
Location: Eastern Cape
Job Sumamry:
Duties & Responsibilities:
• Manage, develop and supervise direct report staff;
• Supervise and direct the operations of open Tickets on the Helpdesk System for direct report staff;
• Service maintenance contracts that the company enters into with its clients;
• Service, repair and perform fault finding on all Information, Communication and Technology (ICT) Equipment;
• Assist Software Team with Software Development;
• Provide clients with Network, Server and Desktop support for hardware, software and networking;
• Protect specific Customers networks against attacks from outside sources;
• Monitor specific Network and Server performance issues at specific customers;
• Sell the Company’s products and services;
• Assist in recruiting new clients;
• Execute any other reasonable instruction given.
Desired Experience & Qualification:
MUST have at least 10 years PROVEN ICT industry technical and management experience
MUST have a tertiary qualification
MUST have an A+ and N+ certification
MUST have solid Networking Experience
MUST have solid Server Experience
Software Development Experience will be beneficial
Forti Firewall Experience highly beneficial
Package & Remuneration:
Market Related – negotiable
To Apply: